Refund Policy

Refund Policy

Company Name: Greenwills LLC

At Greenwills LLC, our goal is to provide high-quality digital services. We are transparent about our refund policy to ensure mutual understanding.

1. General Policy

Due to the customized and digital nature of our services, all sales are final, and we do not offer refunds for completed work.

2. Service Cancellation

If a client cancels a project before work begins, a partial refund (excluding administrative or setup costs) may be issued at our discretion.

3. Deposits

All deposits are non-refundable unless otherwise agreed in writing.

4. Dissatisfaction

If you are dissatisfied with our work, please contact us immediately. We will make reasonable efforts to resolve the issue via revisions (within scope) or service credit, depending on the circumstances.

5. Chargebacks

Initiating a chargeback without first contacting us will be considered a violation of this policy. We reserve the right to challenge any disputed charges.

6. Exceptions

Refund exceptions may be granted in rare cases such as:
    •    Duplicate payments
    •    Services not rendered at all (due to fault on our side)

Please allow up to 7 business days for processing approved refunds.

Contact Information:
📧 info@greenwillsoftware.com
📍 1365 N Dupont Hwy, Dover, DE 19901
📞 +1 (302) 618-0222